🐜 Website Bug Log 🪲

🐜 Website Bug Log 🪲

We know nothing is ever perfect and we are no exception, here you will find the bugs that we've fixed due to your support.  If you do spot anything that doesn't look right, just raise a ticket and let us know.  There are over 500 pages on the website and just 1 person to check it.  With your help we can get around to fixing things faster and making this a better site for you!

We are working on the site layout at the moment, so you may notice some small and large changes.

Known Issues:

  1. Webinar joining issues - we are reviewing the whole way we work webinars - we will send manual links out for the time being.
  2. No link in about us navigation menu for our story - still putting this together.
  3. White text showing on the new menu dropdown when on the shop area of the website (desktop only)
  4. Display issue with some posts showing a broken side bar. - slowly working through these 
  5. Downloads of resources via the Facebook mobile not working consistently
  6. Violet (chatbot) disappears during non office hours - she should be there 24/7
  7. Some of the free files are not downloading due to incorrect placement on our site - this does not affect our paid downloads. - In the process of reviewing all free files

Gavin's Fix me log:

14/11/24

Individual members can now use the SENCO hub again, without being told they needed to upgrade...
Changed over navigation menus to improve visitor experience - you can now see the most used features on every page

24/10/24
Removed interests and Roles from the profile and checkout as these were causing a critical errors. - Fixed 

18/10/24
Found a caching issue with the SENCO hub profile page - Fixed

16/10/24
Missing header on both membership pricing and on checkout - now fixed
Adjusted header to not enlarge on smaller screens - in testing

15/10/24
Dropdown menu not fitting on screen - fixed
Shortened mobile menus - added scrolling for menus on both mobile and desktop view

11/10/24
Bug with overflow text from scrolling banner - fixed
Removed excessive load from previously removed plugin
Cookies not set as strictly necessary for membership users - fixed
Moved cookie bar to one time and includes all areas of SENsibleSENCO sites.

08/10/24 
Update to membership system caused payments to be incomplete - Patched and Fixed
Shop cart not loading correctly - fixed
General speed issues now improved - removed excessive loading from several apps connected to the site.
Display issue on SENCO hub profile page for some devices - should be fixed - lowered the amount of information on the page and added two extra pages for mentoring and membership discounts to reduce clutter. 
New PIVATs access gave a SENCO planner (thought it was a school membership) - fixed changed the workflow on the automation.

07/10/24
Informed of a critical error on the login for the membership - Now Fixed

05/10/24
Changed out of date webinar link on video hub
Added invoicing system for school membership - Note: £20 one-time setup fee applies due to additional time/costs

01/10/24

Fixed: Scrolling issue on partner carousel when using a mouse-wheel and on the navigation menu
Temp Fix: Membership sign up screen not allowing multiple selections for roles and interests - Now main role single selection and open text. - Will look to see how we can make role selection multiple again in the future.



If you see any additional things that are not quiet right please let me know by creating a ticket.


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