🐜 Website Changes and Bug Log 🪲

🐜 Website Changes and Bug Log 🪲

We know nothing is ever perfect and we are no exception, here you will find the bugs that we've fixed due to your support.  If you do spot anything that doesn't look right, just raise a ticket and let us know.  There are over 500 pages on the website and just 1 person to check it.  With your help we can get around to fixing things faster and making this a better site for you!

We are working on the site layout at the moment, so you may notice some small and large changes.

Known Issues:
  1. White text showing on the new menu dropdown when on the shop area of the website (desktop only)
  2. Strike though on members discounts is not showing all the time when moving pages in the shop, discounts are still applied.
Upcoming changes:

Large increase in members only content
New sections to be finalised and added - Legal, LA, AI etc
New additional courses modules
Catalogue for books we stock
Webinars no longer require signup - May 2025

Gavin's Change Log:

26/04/25

Starting from midnight on 9th May 2025, the price for new individual memberships will increase to:

  • £15/month or

  • £199/year

Why the change:
Since September 2024, we’ve significantly increased the content and support available to our members, including weekly webinars, on-demand training, and practical SENCO tools. To continue building and maintaining this growing platform sustainably, we are adjusting the membership price. This will help us keep delivering high-quality content and new features without compromising value.

Good news for current members:
If you are already a member (or join before 9th May 2025), you will stay on your original membership price for as long as your membership remains active.

We’re committed to keeping SENsible SENCO affordable while ensuring the quality of support, resources, and training for SENCOs continues to grow.

Thank you for being part of our community and helping us shape the future of SEN support. 💜

Other changes:
  • 📨 We've improved our Email Confirmation process when you join SENsible SENCO.

  • New members will now easily receive a confirmation email with a secure link to activate their membership.

  • 🔄 If you don't receive your email right away, there's now a simple "Resend Confirmation Email" button on the confirmation page.

  • 🚀 Once you confirm your email, you'll be automatically taken straight to your Membership Account page — no extra clicks needed!

  • 🎯 These changes make it easier and faster to access all your member benefits, resources, and webinars

Resized the banner box to stay the same size on the home page.



16/04/25
Sorry for the big gap in updating this.
Violet chatbot is now fixed and has access to resources that allow her to answer most common site related questions 
Changes to styling for mobile and desktop menus are now in place - issues still remain on the events page and shop - due to be fixed in August 2025
Removal of the free membership level - with so many free accounts we've found it is not viable to run this way - if you want free support use the Facebook group
Updated page for SEND reviews, with new downloadable brochure
New SENCO meet ups now added to event calendar
Live webinar page now configured for all devices 
When logged in name (top left) now links to account page - more account page changes coming August 2025
Jobs in SEND page now updated with links to other sources for recruitment. - this will be expanded in the future
Multiple partners pages updated


15/12/24 
Book shop discounts are now in place for individual and school members with 20% off the RRP. Spotted an error with the free Delivery, fixed and changed to free if orders over £100.  

13/12/24
Majority of webinar issues are now fixed and the new system is proving to be much more popular than previous system.
Fixed: Ticket only members (those without a membership level) saw a messed up menu bar, this will now show a condensed menu just for them.
Fixed: Heading types shown as white text, changed to black, may have impact on some other pages
Reworked: SENCO Toolkit pages to not show members the become a member button and making for a better user experience 
New: added QFT book 5, book bundle 2 and links around the site.

28/11/24

Events section has now moved across - there are some header and colour scheme issues still, I'm hunting those down.
Menus are now dynamic and will change when you are logged in making a better user experience. (button for my account, join or upgrade - now shows at the end of the menu for quick access)
Live webinar nav menu now added for members.
All live webinars will now display in a single area plus the events pages.
All ticketing systems for members now removed with exception of physical events such as our conferences. Non-members will be prompted to buy tickets or upgrade their membership level to watch, unless it is a free/sponsored event.
Display issues on post should now be fixed.
Link to about us now goes to SENDCO Solutions about us page
Cookies were causing an issue with the checkout page, remove the application that was causing this and changed cookie provider - I love cookies and if you can see the image so does Violet!

14/11/24

Individual members can now use the SENCO hub again, without being told they needed to upgrade...
Changed over navigation menus to improve visitor experience - you can now see the most used features on every page

24/10/24
Removed interests and Roles from the profile and checkout as these were causing a critical errors. - Fixed 

18/10/24
Found a caching issue with the SENCO hub profile page - Fixed

16/10/24
Missing header on both membership pricing and on checkout - now fixed
Adjusted header to not enlarge on smaller screens - in testing

15/10/24
Dropdown menu not fitting on screen - fixed
Shortened mobile menus - added scrolling for menus on both mobile and desktop view

11/10/24
Bug with overflow text from scrolling banner - fixed
Removed excessive load from previously removed plugin
Cookies not set as strictly necessary for membership users - fixed
Moved cookie bar to one time and includes all areas of SENsibleSENCO sites.

08/10/24 
Update to membership system caused payments to be incomplete - Patched and Fixed
Shop cart not loading correctly - fixed
General speed issues now improved - removed excessive loading from several apps connected to the site.
Display issue on SENCO hub profile page for some devices - should be fixed - lowered the amount of information on the page and added two extra pages for mentoring and membership discounts to reduce clutter. 
New PIVATs access gave a SENCO planner (thought it was a school membership) - fixed changed the workflow on the automation.

07/10/24
Informed of a critical error on the login for the membership - Now Fixed

05/10/24
Changed out of date webinar link on video hub
Added invoicing system for school membership - Note: £20 one-time setup fee applies due to additional time/costs

01/10/24

Fixed: Scrolling issue on partner carousel when using a mouse-wheel and on the navigation menu
Temp Fix: Membership sign up screen not allowing multiple selections for roles and interests - Now main role single selection and open text. - Will look to see how we can make role selection multiple again in the future.



If you see any additional things that are not quiet right please let me know by creating a ticket.


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