Gavin's Change Log:

09/05/25

We’ve made a few important updates to improve your experience and site security:

Email Validation Now Required
We’ve introduced a holding page for users who haven’t validated their email.
Until your email is confirmed, access to the rest of the site will be restricted.
If you’ve lost your validation link, the holding page will give you an option to request a new one.
This update helps us prevent fake sign-ups and keep the platform secure.

Pricing Changes From Midnight Tonight
If you’re considering upgrading your membership, now’s the time—prices will change from midnight.

No Need to Register for Webinars
All upcoming webinars can now be accessed without having to sign up beforehand. Just join in!

New: Members-Only Blogs
Starting next week, Abigail will be publishing weekly members-only blogs focused on SENCO support, strategies, and insights.

Membership Cards Now Available
Your new membership card includes your membership number. In the future, we hope to work with partners and suppliers to offer exclusive discounts as part of your membership benefits.

New Account Page Design
We’ve overhauled the membership account page—it now serves as the central hub for everything in your package, from managing bookings to accessing exclusive content.

26/04/25

Starting from midnight on 9th May 2025, the price for new individual memberships will increase to:

• £15/month or

• £199/year

Why the change:
Since September 2024, we’ve significantly increased the content and support available to our members, including weekly webinars, on-demand training, and practical SENCO tools. To continue building and maintaining this growing platform sustainably, we are adjusting the membership price. This will help us keep delivering high-quality content and new features without compromising value.

Good news for current members:
If you are already a member (or join before 9th May 2025), you will stay on your original membership price for as long as your membership remains active.

We’re committed to keeping SENsible SENCO affordable while ensuring the quality of support, resources, and training for SENCOs continues to grow.

Thank you for being part of our community and helping us shape the future of SEN support. 💜

Other changes:

• 📨 We've improved our Email Confirmation process when you join SENsible SENCO.

• ✅ New members will now easily receive a confirmation email with a secure link to activate their membership.

• 🔄 If you don't receive your email right away, there's now a simple "Resend Confirmation Email" button on the confirmation page.

• 🚀 Once you confirm your email, you'll be automatically taken straight to your Membership Account page — no extra clicks needed!

• 🎯 These changes make it easier and faster to access all your member benefits, resources, and webinars
  

Resized the banner box to stay the same size on the home page.

16/04/25

Sorry for the big gap in updating this.

Violet chatbot is now fixed and has access to resources that allow her to answer most common site related questions 

Changes to styling for mobile and desktop menus are now in place - issues still remain on the events page and shop - due to be fixed in August 2025

Removal of the free membership level - with so many free accounts we've found it is not viable to run this way - if you want free support use the Facebook group

Updated page for SEND reviews, with new downloadable brochure

New SENCO meet ups now added to event calendar

Live webinar page now configured for all devices 

When logged in name (top left) now links to account page - more account page changes coming August 2025

Jobs in SEND page now updated with links to other sources for recruitment. - this will be expanded in the future

Multiple partners pages updated

15/12/24 

Book shop discounts are now in place for individual and school members with 20% off the RRP. Spotted an error with the free Delivery, fixed and changed to free if orders over £100.  

13/12/24

Majority of webinar issues are now fixed and the new system is proving to be much more popular than previous system.

Fixed: Ticket only members (those without a membership level) saw a messed up menu bar, this will now show a condensed menu just for them.

Fixed: Heading types shown as white text, changed to black, may have impact on some other pages

Reworked: SENCO Toolkit pages to not show members the become a member button and making for a better user experience 

New: added QFT book 5, book bundle 2 and links around the site.

28/11/24

Events section has now moved across - there are some header and colour scheme issues still, I'm hunting those down.

Menus are now dynamic and will change when you are logged in making a better user experience. (button for my account, join or upgrade - now shows at the end of the menu for quick access)

Live webinar nav menu now added for members.

All live webinars will now display in a single area plus the events pages.

All ticketing systems for members now removed with exception of physical events such as our conferences. Non-members will be prompted to buy tickets or upgrade their membership level to watch, unless it is a free/sponsored event.

Display issues on post should now be fixed.

Link to about us now goes to SENDCO Solutions about us page

Cookies were causing an issue with the checkout page, remove the application that was causing this and changed cookie provider - I love cookies and if you can see the image so does Violet!

14/11/24

Individual members can now use the SENCO hub again, without being told they needed to upgrade...

Changed over navigation menus to improve visitor experience - you can now see the most used features on every page

24/10/24

Removed interests and Roles from the profile and checkout as these were causing a critical errors. - Fixed 

18/10/24

Found a caching issue with the SENCO hub profile page - Fixed

16/10/24

Missing header on both membership pricing and on checkout - now fixed

Adjusted header to not enlarge on smaller screens - in testing

15/10/24

Dropdown menu not fitting on screen - fixed

Shortened mobile menus - added scrolling for menus on both mobile and desktop view

11/10/24

Bug with overflow text from scrolling banner - fixed

Removed excessive load from previously removed plugin

Cookies not set as strictly necessary for membership users - fixed

Moved cookie bar to one time and includes all areas of SENsibleSENCO sites.

08/10/24 

Update to membership system caused payments to be incomplete - Patched and Fixed

Shop cart not loading correctly - fixed

General speed issues now improved - removed excessive loading from several apps connected to the site.

Display issue on SENCO hub profile page for some devices - should be fixed - lowered the amount of information on the page and added two extra pages for mentoring and membership discounts to reduce clutter. 

New PIVATs access gave a SENCO planner (thought it was a school membership) - fixed changed the workflow on the automation.

07/10/24

Informed of a critical error on the login for the membership - Now Fixed

05/10/24

Changed out of date webinar link on video hub

Added invoicing system for school membership - Note: £20 one-time setup fee applies due to additional time/costs

01/10/24